Acne Skincare Routine.
Acne Skincare Routine.
Acne Skincare Routine.
Our guide to an effective acne skincare routine, including products, their usage and key acne treatments.
Our guide to an effective acne skincare routine, including products, their usage and key acne treatments.
Our guide to an effective acne skincare routine, including products, their usage and key acne treatments.
2023-06-07T00:00:00.000Z
2023-06-07T00:00:00.000Z
2023-06-07T00:00:00.000Z
Introduction - Acne Skincare Routine
An effective skincare routine is a crucial step in managing acne-prone skin. This article will guide you through the intricate steps and effective products of an acne skincare routine, including various therapies and how they work.
Cleansers
Cleansers, designed to clear away bacteria, dirt, and pollutants, are an essential first step in your acne skincare routine. They help maintain the skin's pH balance while removing impurities, minimising the chances of breakout-triggering buildup.
Moisturisers
Moisturisers boost your skin's hydration, contributing to your skin's natural barrier functions. By adding lipids and repairing the skin barrier, they can help minimise excess oil production - a common issue for acne-prone skin types.
Sunscreen
UV rays can aggravate acne-prone skin, leading to inflammation and potential scarring. Hence, a broad-spectrum sunscreen, ideally SPF 30 or above, is a critical part of an acne skincare routine. Its usage helps protect your skin from UV damage, preventing the exacerbation of acne and post-acne marks.
Acne Treatments
Introducing, the stars of an effective acne skincare routine:
Benzoyl Peroxide
Benzoyl Peroxide is a big name in acne treatment. It works by killing bacteria that cause acne, clearing pores, and reducing inflammation. Think of it as a janitor, tidying up your pores.
While it's an effective treatment, Benzoyl Peroxide can have side effects like redness, dryness, or peeling. If these persist, it's a good idea to talk to a healthcare professional. Some popular over-the-counter products containing Benzoyl Peroxide include Acnecide and PanOxyl.
To use, apply a thin layer on clean, dry skin once or twice a day, avoiding the skin around your eyes and mouth. A tip to prevent irritation is to use Benzoyl Peroxide every other day initially to let your skin get used to it.
DUAC (Benzoyl Peroxide and Clindamycin)
DUAC gel combines Benzoyl Peroxide and Clindamycin, both powerful in clearing up acne. Benzoyl Peroxide works like a broom, sweeping out blocked pores and eliminating acne-causing germs. Clindamycin, an antibiotic, hampers bacterial growth and curbs redness and swelling.
Although DUAC can cause side effects like redness, dryness, or peeling, not everyone experiences them. If they bother you or don't subside, reach out to a healthcare provider. Apply DUAC gel once daily in the evening on clean, dry skin, avoiding sensitive areas like eyes, mouth, or any cuts.
Starting with alternate days for the first week can help your skin adjust to DUAC.
Introduction - Acne Skincare Routine
An effective skincare routine is a crucial step in managing acne-prone skin. This article will guide you through the intricate steps and effective products of an acne skincare routine, including various therapies and how they work.
Cleansers
Cleansers, designed to clear away bacteria, dirt, and pollutants, are an essential first step in your acne skincare routine. They help maintain the skin's pH balance while removing impurities, minimising the chances of breakout-triggering buildup.
Moisturisers
Moisturisers boost your skin's hydration, contributing to your skin's natural barrier functions. By adding lipids and repairing the skin barrier, they can help minimise excess oil production - a common issue for acne-prone skin types.
Sunscreen
UV rays can aggravate acne-prone skin, leading to inflammation and potential scarring. Hence, a broad-spectrum sunscreen, ideally SPF 30 or above, is a critical part of an acne skincare routine. Its usage helps protect your skin from UV damage, preventing the exacerbation of acne and post-acne marks.
Acne Treatments
Introducing, the stars of an effective acne skincare routine:
Benzoyl Peroxide
Benzoyl Peroxide is a big name in acne treatment. It works by killing bacteria that cause acne, clearing pores, and reducing inflammation. Think of it as a janitor, tidying up your pores.
While it's an effective treatment, Benzoyl Peroxide can have side effects like redness, dryness, or peeling. If these persist, it's a good idea to talk to a healthcare professional. Some popular over-the-counter products containing Benzoyl Peroxide include Acnecide and PanOxyl.
To use, apply a thin layer on clean, dry skin once or twice a day, avoiding the skin around your eyes and mouth. A tip to prevent irritation is to use Benzoyl Peroxide every other day initially to let your skin get used to it.
DUAC (Benzoyl Peroxide and Clindamycin)
DUAC gel combines Benzoyl Peroxide and Clindamycin, both powerful in clearing up acne. Benzoyl Peroxide works like a broom, sweeping out blocked pores and eliminating acne-causing germs. Clindamycin, an antibiotic, hampers bacterial growth and curbs redness and swelling.
Although DUAC can cause side effects like redness, dryness, or peeling, not everyone experiences them. If they bother you or don't subside, reach out to a healthcare provider. Apply DUAC gel once daily in the evening on clean, dry skin, avoiding sensitive areas like eyes, mouth, or any cuts.
Starting with alternate days for the first week can help your skin adjust to DUAC.
Introduction - Acne Skincare Routine
An effective skincare routine is a crucial step in managing acne-prone skin. This article will guide you through the intricate steps and effective products of an acne skincare routine, including various therapies and how they work.
Cleansers
Cleansers, designed to clear away bacteria, dirt, and pollutants, are an essential first step in your acne skincare routine. They help maintain the skin's pH balance while removing impurities, minimising the chances of breakout-triggering buildup.
Moisturisers
Moisturisers boost your skin's hydration, contributing to your skin's natural barrier functions. By adding lipids and repairing the skin barrier, they can help minimise excess oil production - a common issue for acne-prone skin types.
Sunscreen
UV rays can aggravate acne-prone skin, leading to inflammation and potential scarring. Hence, a broad-spectrum sunscreen, ideally SPF 30 or above, is a critical part of an acne skincare routine. Its usage helps protect your skin from UV damage, preventing the exacerbation of acne and post-acne marks.
Acne Treatments
Introducing, the stars of an effective acne skincare routine:
Benzoyl Peroxide
Benzoyl Peroxide is a big name in acne treatment. It works by killing bacteria that cause acne, clearing pores, and reducing inflammation. Think of it as a janitor, tidying up your pores.
While it's an effective treatment, Benzoyl Peroxide can have side effects like redness, dryness, or peeling. If these persist, it's a good idea to talk to a healthcare professional. Some popular over-the-counter products containing Benzoyl Peroxide include Acnecide and PanOxyl.
To use, apply a thin layer on clean, dry skin once or twice a day, avoiding the skin around your eyes and mouth. A tip to prevent irritation is to use Benzoyl Peroxide every other day initially to let your skin get used to it.
DUAC (Benzoyl Peroxide and Clindamycin)
DUAC gel combines Benzoyl Peroxide and Clindamycin, both powerful in clearing up acne. Benzoyl Peroxide works like a broom, sweeping out blocked pores and eliminating acne-causing germs. Clindamycin, an antibiotic, hampers bacterial growth and curbs redness and swelling.
Although DUAC can cause side effects like redness, dryness, or peeling, not everyone experiences them. If they bother you or don't subside, reach out to a healthcare provider. Apply DUAC gel once daily in the evening on clean, dry skin, avoiding sensitive areas like eyes, mouth, or any cuts.
Starting with alternate days for the first week can help your skin adjust to DUAC.
Differin (Adapalene)
Differin, a type of topical retinoid, works by promoting skin cell renewal, keeping your pores clear, and reducing inflammation. Like a handy helper, it ensures your skin stays fresh, reducing chances of acne formation.
Differin can cause side effects like redness, dryness, or peeling. If these persist, consult with a healthcare professional. Differin is available over the counter in the UK. To use, apply a thin layer to clean, dry skin in the evening. As Differin may increase sun sensitivity, sun protection during the day is a must.
Starting off slowly with Differin use every third day for the first two weeks can give your skin time to adjust.
A Suggested Acne Skincare Routine
A basic routine incorporating these active treatments could look something like this:
Morning: Hydrating Cleanser > Cream Moisturiser > Sunscreen
Afternoon: Cream Moisturiser > Sunscreen Top Up
Evening: Cream Moisturiser
Night: Hydrating Cleanser > Differin/Benzoyl Peroxide/DUAC > Ointment Moisturiser
Always remember to consult with a healthcare provider before making changes to your routine. In the quest for acne-free skin, various other ingredients and products have shown promising results.
Vitamin C
Consider introducing Vitamin C into your acne skincare routine. With its anti-inflammatory properties, Vitamin C can help reduce the redness and swelling associated with acne. Plus, it also boosts collagen production, which can improve your skin's texture and help heal acne scars.
Introduce a Vitamin C-enriched cleanser or toner into your routine and then possibly consider a serum, which typically contains a higher concentration of Vitamin C. Be mindful to introduce it gradually, perhaps every other day, to monitor your skin's reaction.
Don't forget to follow up with a broad-spectrum sunscreen as Vitamin C can provide added protection against harmful UV rays.
Toners
Incorporating toners into your skincare routine can also be beneficial, especially for those with acne-prone skin. By restoring skin to a more natural pH, toners can help combat oiliness and breakouts, acting as the base for the rest of your skincare routine. Remember, toners should ideally be used in the evenings on alternate days, and try to avoid alcohol-based ones as they can exacerbate acne.
Salicylic Acid
Salicylic acid, a beta-hydroxy acid, is another hero ingredient in the fight against acne. It penetrates clogged pores, breaks down the bonds between skin cells and helps shed dead cells and oil - a powerful trio to help control acne.
Salicylic acid can be used in cleansers, toners, serums, and spot treatments. But, start slowly, observe your skin's reaction, and always hydrate and use sunscreen as salicylic acid can make your skin more sensitive to the sun.
Accutane (Isotretinoin)
Lastly, for those struggling with severe acne that hasn't responded to other treatments, Accutane, or Isotretinoin, might be worth considering. This oral medication works by reducing oil production and promoting skin renewal. However, it's essential to discuss this treatment with your dermatologist, given its potential side effects like dryness, sun sensitivity, and mood changes.
Takeaway
An effective acne skincare routine is the cornerstone for managing acne-prone skin. It's crucial to understand the role of each product and incorporate them wisely. Consult with a healthcare provider to ensure these treatments suit your skin, and stay tuned for a deep dive into these therapies in our upcoming posts.
Summary
This guide explored an acne skincare routine, focusing on the benefits and usage of products like cleansers, moisturisers, sunscreens, and active treatments like Benzoyl Peroxide, DUAC, and Differin. Remember, professional advice is critical when incorporating active treatments into your routine.
Links:
Differin (Adapalene)
Differin, a type of topical retinoid, works by promoting skin cell renewal, keeping your pores clear, and reducing inflammation. Like a handy helper, it ensures your skin stays fresh, reducing chances of acne formation.
Differin can cause side effects like redness, dryness, or peeling. If these persist, consult with a healthcare professional. Differin is available over the counter in the UK. To use, apply a thin layer to clean, dry skin in the evening. As Differin may increase sun sensitivity, sun protection during the day is a must.
Starting off slowly with Differin use every third day for the first two weeks can give your skin time to adjust.
A Suggested Acne Skincare Routine
A basic routine incorporating these active treatments could look something like this:
Morning: Hydrating Cleanser > Cream Moisturiser > Sunscreen
Afternoon: Cream Moisturiser > Sunscreen Top Up
Evening: Cream Moisturiser
Night: Hydrating Cleanser > Differin/Benzoyl Peroxide/DUAC > Ointment Moisturiser
Always remember to consult with a healthcare provider before making changes to your routine. In the quest for acne-free skin, various other ingredients and products have shown promising results.
Vitamin C
Consider introducing Vitamin C into your acne skincare routine. With its anti-inflammatory properties, Vitamin C can help reduce the redness and swelling associated with acne. Plus, it also boosts collagen production, which can improve your skin's texture and help heal acne scars.
Introduce a Vitamin C-enriched cleanser or toner into your routine and then possibly consider a serum, which typically contains a higher concentration of Vitamin C. Be mindful to introduce it gradually, perhaps every other day, to monitor your skin's reaction.
Don't forget to follow up with a broad-spectrum sunscreen as Vitamin C can provide added protection against harmful UV rays.
Toners
Incorporating toners into your skincare routine can also be beneficial, especially for those with acne-prone skin. By restoring skin to a more natural pH, toners can help combat oiliness and breakouts, acting as the base for the rest of your skincare routine. Remember, toners should ideally be used in the evenings on alternate days, and try to avoid alcohol-based ones as they can exacerbate acne.
Salicylic Acid
Salicylic acid, a beta-hydroxy acid, is another hero ingredient in the fight against acne. It penetrates clogged pores, breaks down the bonds between skin cells and helps shed dead cells and oil - a powerful trio to help control acne.
Salicylic acid can be used in cleansers, toners, serums, and spot treatments. But, start slowly, observe your skin's reaction, and always hydrate and use sunscreen as salicylic acid can make your skin more sensitive to the sun.
Accutane (Isotretinoin)
Lastly, for those struggling with severe acne that hasn't responded to other treatments, Accutane, or Isotretinoin, might be worth considering. This oral medication works by reducing oil production and promoting skin renewal. However, it's essential to discuss this treatment with your dermatologist, given its potential side effects like dryness, sun sensitivity, and mood changes.
Takeaway
An effective acne skincare routine is the cornerstone for managing acne-prone skin. It's crucial to understand the role of each product and incorporate them wisely. Consult with a healthcare provider to ensure these treatments suit your skin, and stay tuned for a deep dive into these therapies in our upcoming posts.
Summary
This guide explored an acne skincare routine, focusing on the benefits and usage of products like cleansers, moisturisers, sunscreens, and active treatments like Benzoyl Peroxide, DUAC, and Differin. Remember, professional advice is critical when incorporating active treatments into your routine.
Links:
Differin (Adapalene)
Differin, a type of topical retinoid, works by promoting skin cell renewal, keeping your pores clear, and reducing inflammation. Like a handy helper, it ensures your skin stays fresh, reducing chances of acne formation.
Differin can cause side effects like redness, dryness, or peeling. If these persist, consult with a healthcare professional. Differin is available over the counter in the UK. To use, apply a thin layer to clean, dry skin in the evening. As Differin may increase sun sensitivity, sun protection during the day is a must.
Starting off slowly with Differin use every third day for the first two weeks can give your skin time to adjust.
A Suggested Acne Skincare Routine
A basic routine incorporating these active treatments could look something like this:
Morning: Hydrating Cleanser > Cream Moisturiser > Sunscreen
Afternoon: Cream Moisturiser > Sunscreen Top Up
Evening: Cream Moisturiser
Night: Hydrating Cleanser > Differin/Benzoyl Peroxide/DUAC > Ointment Moisturiser
Always remember to consult with a healthcare provider before making changes to your routine. In the quest for acne-free skin, various other ingredients and products have shown promising results.
Vitamin C
Consider introducing Vitamin C into your acne skincare routine. With its anti-inflammatory properties, Vitamin C can help reduce the redness and swelling associated with acne. Plus, it also boosts collagen production, which can improve your skin's texture and help heal acne scars.
Introduce a Vitamin C-enriched cleanser or toner into your routine and then possibly consider a serum, which typically contains a higher concentration of Vitamin C. Be mindful to introduce it gradually, perhaps every other day, to monitor your skin's reaction.
Don't forget to follow up with a broad-spectrum sunscreen as Vitamin C can provide added protection against harmful UV rays.
Toners
Incorporating toners into your skincare routine can also be beneficial, especially for those with acne-prone skin. By restoring skin to a more natural pH, toners can help combat oiliness and breakouts, acting as the base for the rest of your skincare routine. Remember, toners should ideally be used in the evenings on alternate days, and try to avoid alcohol-based ones as they can exacerbate acne.
Salicylic Acid
Salicylic acid, a beta-hydroxy acid, is another hero ingredient in the fight against acne. It penetrates clogged pores, breaks down the bonds between skin cells and helps shed dead cells and oil - a powerful trio to help control acne.
Salicylic acid can be used in cleansers, toners, serums, and spot treatments. But, start slowly, observe your skin's reaction, and always hydrate and use sunscreen as salicylic acid can make your skin more sensitive to the sun.
Accutane (Isotretinoin)
Lastly, for those struggling with severe acne that hasn't responded to other treatments, Accutane, or Isotretinoin, might be worth considering. This oral medication works by reducing oil production and promoting skin renewal. However, it's essential to discuss this treatment with your dermatologist, given its potential side effects like dryness, sun sensitivity, and mood changes.
Takeaway
An effective acne skincare routine is the cornerstone for managing acne-prone skin. It's crucial to understand the role of each product and incorporate them wisely. Consult with a healthcare provider to ensure these treatments suit your skin, and stay tuned for a deep dive into these therapies in our upcoming posts.
Summary
This guide explored an acne skincare routine, focusing on the benefits and usage of products like cleansers, moisturisers, sunscreens, and active treatments like Benzoyl Peroxide, DUAC, and Differin. Remember, professional advice is critical when incorporating active treatments into your routine.
Links:
Dr Noreen Akram
Dr Noreen Akram
Dr Noreen Akram
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Your questions.
Answered.
Not sure what to expect? These answers might help you feel more confident as you begin.
Didn’t find your answer? Send us a message at
hello@proton-health.com — we’ll respond with care and clarity.
How is this different to traditional dermatology or telehealth apps?
Most telehealth apps are just video calls with doctors who don't know your history, offering templated advice. Traditional dermatology gives you 7 minutes every few months. Symphony is different — it's an AI that learns your complete skin story and provides personalized guidance 24/7, backed by specialists who review your case. Think of it as a personal trainer for your skin, not just another appointment booking app.
How is this different to traditional dermatology or telehealth apps?
Most telehealth apps are just video calls with doctors who don't know your history, offering templated advice. Traditional dermatology gives you 7 minutes every few months. Symphony is different — it's an AI that learns your complete skin story and provides personalized guidance 24/7, backed by specialists who review your case. Think of it as a personal trainer for your skin, not just another appointment booking app.
Which conditions does Symphony support?
Which conditions does Symphony support?
Symphony is built for chronic skin conditions: acne, eczema, psoriasis, and topical steroid withdrawal (TSW). These are the conditions where understanding your triggers matters most — and where the traditional "here's a cream, see you in 3 months" approach fails hardest. If you're dealing with something else, reach out — we're expanding based on what our members need.
Is my data protected?
Is my data protected?
Your data is encrypted, never sold, and never used for advertising. You can export it. You can delete it anytime. Read our full privacy policy below.
Why not just see a dermatologist more frequently?
Why not just see a dermatologist more frequently?
You could — if you could get an appointment, afford the visit, and somehow give them access to absolutely everything that happened between visits. The reality: your dermatologist sees a snapshot. Symphony sees the full picture — what you ate, how you slept, what products you used, how stressed you were — and connects it to how your skin responded. We're not replacing your dermatologist. We're giving them (and you) context they'd never otherwise have.
How do I know if I'm a good candidate?
How do I know if I'm a good candidate?
If you've been dealing with a chronic skin condition and still don't fully understand why your skin flares — you're a good candidate. Symphony works best for people willing to track consistently (a few minutes a day) and who want to understand their patterns, not just treat symptoms. If you're looking for a quick fix or a magic cream recommendation, we're probably not the right fit.
What if I've tried everything already?
What if I've tried everything already?
Then you're exactly who we built this for. "Tried everything" usually means you've tried a lot of products and treatments — but you've never had the tools to see how your skin actually responds to your life. Symphony doesn't give you more things to try. It helps you understand what's already happening — so the next thing you try is actually informed by your data. It knowing instead of guessing.
Is Symphony a replacement for medical advice?
Is Symphony a replacement for medical advice?
Symphony's AI and tracking tools are not a replacement for medical advice — they help you understand patterns in your own data, but they don't diagnose or prescribe.
That said, we know insights alone aren't always enough. That's why our Premium tier includes referrals to specialist dermatology consultations, gut and skin microbiome testing, and comprehensive lab panels — actual specialists who review your Symphony data.
The app gives you context and understanding. When you need clinical expertise, we connect you with professionals who understand your story.
How is Symphony different from apps that scan your face and sell you products?
How is Symphony different from apps that scan your face and sell you products?
Most "AI skincare" apps take a photo, run it through a basic algorithm, and recommend products they get commission on. They're not trying to help you understand your skin — they're trying to sell you things. Symphony doesn't work that way. We analyze your symptoms, lifestyle, stress, diet, and products over time to find patterns unique to you. We don't sell skincare products directly, and our recommendations are based on your data — not affiliate deals.
When we do recommend products, we're checking thousands of products against YOUR specific sensitivities and triggers. The goal is to stop you wasting money, not to add to the pile of half-used bottles under your sink.
Can I cancel anytime?
Can I cancel anytime?
Yes. No contracts, no cancellation fees. If Symphony isn't working for you, you can cancel in a few clicks. We'd rather earn your trust every month than trap you in one.
Your questions.
Answered.
Not sure what to expect? These answers might help you feel more confident as you begin.
How is this different to traditional dermatology or telehealth apps?
Most telehealth apps are just video calls with doctors who don't know your history, offering templated advice. Traditional dermatology gives you 7 minutes every few months. Symphony is different — it's an AI that learns your complete skin story and provides personalized guidance 24/7, backed by specialists who review your case. Think of it as a personal trainer for your skin, not just another appointment booking app.
How is this different to traditional dermatology or telehealth apps?
Most telehealth apps are just video calls with doctors who don't know your history, offering templated advice. Traditional dermatology gives you 7 minutes every few months. Symphony is different — it's an AI that learns your complete skin story and provides personalized guidance 24/7, backed by specialists who review your case. Think of it as a personal trainer for your skin, not just another appointment booking app.
Which conditions does Symphony support?
Which conditions does Symphony support?
Symphony is built for chronic skin conditions: acne, eczema, psoriasis, and topical steroid withdrawal (TSW). These are the conditions where understanding your triggers matters most — and where the traditional "here's a cream, see you in 3 months" approach fails hardest. If you're dealing with something else, reach out — we're expanding based on what our members need.
Is my data protected?
Is my data protected?
Your data is encrypted, never sold, and never used for advertising. You can export it. You can delete it anytime. Read our full privacy policy below.
Why not just see a dermatologist more frequently?
Why not just see a dermatologist more frequently?
You could — if you could get an appointment, afford the visit, and somehow give them access to absolutely everything that happened between visits. The reality: your dermatologist sees a snapshot. Symphony sees the full picture — what you ate, how you slept, what products you used, how stressed you were — and connects it to how your skin responded. We're not replacing your dermatologist. We're giving them (and you) context they'd never otherwise have.
How do I know if I'm a good candidate?
How do I know if I'm a good candidate?
If you've been dealing with a chronic skin condition and still don't fully understand why your skin flares — you're a good candidate. Symphony works best for people willing to track consistently (a few minutes a day) and who want to understand their patterns, not just treat symptoms. If you're looking for a quick fix or a magic cream recommendation, we're probably not the right fit.
What if I've tried everything already?
What if I've tried everything already?
Then you're exactly who we built this for. "Tried everything" usually means you've tried a lot of products and treatments — but you've never had the tools to see how your skin actually responds to your life. Symphony doesn't give you more things to try. It helps you understand what's already happening — so the next thing you try is actually informed by your data. It knowing instead of guessing.
Is Symphony a replacement for medical advice?
Is Symphony a replacement for medical advice?
Symphony's AI and tracking tools are not a replacement for medical advice — they help you understand patterns in your own data, but they don't diagnose or prescribe.
That said, we know insights alone aren't always enough. That's why our Premium tier includes referrals to specialist dermatology consultations, gut and skin microbiome testing, and comprehensive lab panels — actual specialists who review your Symphony data.
The app gives you context and understanding. When you need clinical expertise, we connect you with professionals who understand your story.
How is Symphony different from apps that scan your face and sell you products?
How is Symphony different from apps that scan your face and sell you products?
Most "AI skincare" apps take a photo, run it through a basic algorithm, and recommend products they get commission on. They're not trying to help you understand your skin — they're trying to sell you things. Symphony doesn't work that way. We analyze your symptoms, lifestyle, stress, diet, and products over time to find patterns unique to you. We don't sell skincare products directly, and our recommendations are based on your data — not affiliate deals.
When we do recommend products, we're checking thousands of products against YOUR specific sensitivities and triggers. The goal is to stop you wasting money, not to add to the pile of half-used bottles under your sink.
Can I cancel anytime?
Can I cancel anytime?
Yes. No contracts, no cancellation fees. If Symphony isn't working for you, you can cancel in a few clicks. We'd rather earn your trust every month than trap you in one.
Didn’t find your answer? Send us a message at
hello@proton-health.com — we’ll respond with care and clarity.
Your questions.
Answered.
Not sure what to expect? These answers might help you feel more confident as you begin.
Didn’t find your answer? Send us a message at
hello@proton-health.com — we’ll respond with care and clarity.
How is this different to traditional dermatology or telehealth apps?
Most telehealth apps are just video calls with doctors who don't know your history, offering templated advice. Traditional dermatology gives you 7 minutes every few months. Symphony is different — it's an AI that learns your complete skin story and provides personalized guidance 24/7, backed by specialists who review your case. Think of it as a personal trainer for your skin, not just another appointment booking app.
How is this different to traditional dermatology or telehealth apps?
Most telehealth apps are just video calls with doctors who don't know your history, offering templated advice. Traditional dermatology gives you 7 minutes every few months. Symphony is different — it's an AI that learns your complete skin story and provides personalized guidance 24/7, backed by specialists who review your case. Think of it as a personal trainer for your skin, not just another appointment booking app.
Which conditions does Symphony support?
Which conditions does Symphony support?
Symphony is built for chronic skin conditions: acne, eczema, psoriasis, and topical steroid withdrawal (TSW). These are the conditions where understanding your triggers matters most — and where the traditional "here's a cream, see you in 3 months" approach fails hardest. If you're dealing with something else, reach out — we're expanding based on what our members need.
Is my data protected?
Is my data protected?
Your data is encrypted, never sold, and never used for advertising. You can export it. You can delete it anytime. Read our full privacy policy below.
Why not just see a dermatologist more frequently?
Why not just see a dermatologist more frequently?
You could — if you could get an appointment, afford the visit, and somehow give them access to absolutely everything that happened between visits. The reality: your dermatologist sees a snapshot. Symphony sees the full picture — what you ate, how you slept, what products you used, how stressed you were — and connects it to how your skin responded. We're not replacing your dermatologist. We're giving them (and you) context they'd never otherwise have.
How do I know if I'm a good candidate?
How do I know if I'm a good candidate?
If you've been dealing with a chronic skin condition and still don't fully understand why your skin flares — you're a good candidate. Symphony works best for people willing to track consistently (a few minutes a day) and who want to understand their patterns, not just treat symptoms. If you're looking for a quick fix or a magic cream recommendation, we're probably not the right fit.
What if I've tried everything already?
What if I've tried everything already?
Then you're exactly who we built this for. "Tried everything" usually means you've tried a lot of products and treatments — but you've never had the tools to see how your skin actually responds to your life. Symphony doesn't give you more things to try. It helps you understand what's already happening — so the next thing you try is actually informed by your data. It knowing instead of guessing.
Is Symphony a replacement for medical advice?
Is Symphony a replacement for medical advice?
Symphony's AI and tracking tools are not a replacement for medical advice — they help you understand patterns in your own data, but they don't diagnose or prescribe.
That said, we know insights alone aren't always enough. That's why our Premium tier includes referrals to specialist dermatology consultations, gut and skin microbiome testing, and comprehensive lab panels — actual specialists who review your Symphony data.
The app gives you context and understanding. When you need clinical expertise, we connect you with professionals who understand your story.
How is Symphony different from apps that scan your face and sell you products?
How is Symphony different from apps that scan your face and sell you products?
Most "AI skincare" apps take a photo, run it through a basic algorithm, and recommend products they get commission on. They're not trying to help you understand your skin — they're trying to sell you things. Symphony doesn't work that way. We analyze your symptoms, lifestyle, stress, diet, and products over time to find patterns unique to you. We don't sell skincare products directly, and our recommendations are based on your data — not affiliate deals.
When we do recommend products, we're checking thousands of products against YOUR specific sensitivities and triggers. The goal is to stop you wasting money, not to add to the pile of half-used bottles under your sink.
Can I cancel anytime?
Can I cancel anytime?
Yes. No contracts, no cancellation fees. If Symphony isn't working for you, you can cancel in a few clicks. We'd rather earn your trust every month than trap you in one.