Privacy Policy.
Privacy Policy.
Privacy Policy.
Last updated:
September 17, 2025
Last updated:
September 17, 2025
Last updated:
September 17, 2025
At ClearPath, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, and what choices you have when using our website and services.
Information We Collect
Information We Collect
Information We Collect
We collect personal information that you voluntarily provide through forms, bookings, or communication — such as your name, email address, and any information you choose to share when reaching out to us. In addition, we collect limited technical data (such as browser type and device information) to help us improve website functionality.
We do not collect sensitive personal data such as health records or therapy notes through this website. If any private data is gathered during service inquiries, it is handled with care and never shared.
We collect personal information that you voluntarily provide through forms, bookings, or communication — such as your name, email address, and any information you choose to share when reaching out to us. In addition, we collect limited technical data (such as browser type and device information) to help us improve website functionality.
We do not collect sensitive personal data such as health records or therapy notes through this website. If any private data is gathered during service inquiries, it is handled with care and never shared.
We collect personal information that you voluntarily provide through forms, bookings, or communication — such as your name, email address, and any information you choose to share when reaching out to us. In addition, we collect limited technical data (such as browser type and device information) to help us improve website functionality.
We do not collect sensitive personal data such as health records or therapy notes through this website. If any private data is gathered during service inquiries, it is handled with care and never shared.
How We Use Your Information
How We Use Your Information
How We Use Your Information
The information you provide allows us to communicate with you, respond to inquiries, and deliver services effectively. It may also be used to improve our website or send occasional updates if you’ve opted in.
We do not sell or rent your information to third parties. We also do not use your data for advertising or behavioral targeting.
The information you provide allows us to communicate with you, respond to inquiries, and deliver services effectively. It may also be used to improve our website or send occasional updates if you’ve opted in.
We do not sell or rent your information to third parties. We also do not use your data for advertising or behavioral targeting.
The information you provide allows us to communicate with you, respond to inquiries, and deliver services effectively. It may also be used to improve our website or send occasional updates if you’ve opted in.
We do not sell or rent your information to third parties. We also do not use your data for advertising or behavioral targeting.
Data Storage & Security
Data Storage & Security
Data Storage & Security
All personal data is stored using secure, encrypted systems and is accessible only to authorized team members. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration.
Despite our efforts, no online platform is entirely risk-free. If a data breach ever occurs, we will notify affected individuals as required by law.
All personal data is stored using secure, encrypted systems and is accessible only to authorized team members. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration.
Despite our efforts, no online platform is entirely risk-free. If a data breach ever occurs, we will notify affected individuals as required by law.
All personal data is stored using secure, encrypted systems and is accessible only to authorized team members. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration.
Despite our efforts, no online platform is entirely risk-free. If a data breach ever occurs, we will notify affected individuals as required by law.
Cookies
Cookies
Cookies
We may use cookies (small data files) to understand how visitors interact with our website. This helps us improve your experience.
You can choose to disable cookies in your browser settings at any time.
We may use cookies (small data files) to understand how visitors interact with our website. This helps us improve your experience.
You can choose to disable cookies in your browser settings at any time.
We may use cookies (small data files) to understand how visitors interact with our website. This helps us improve your experience.
You can choose to disable cookies in your browser settings at any time.
Your Rights
Your Rights
Your Rights
You have the right to access, correct, or delete your personal information at any time. If you would like to review the data we’ve stored, or request its removal, you can contact us directly using the details below.
You can also unsubscribe from our email communications at any time via the unsubscribe link or by reaching out to us.
You have the right to access, correct, or delete your personal information at any time. If you would like to review the data we’ve stored, or request its removal, you can contact us directly using the details below.
You can also unsubscribe from our email communications at any time via the unsubscribe link or by reaching out to us.
You have the right to access, correct, or delete your personal information at any time. If you would like to review the data we’ve stored, or request its removal, you can contact us directly using the details below.
You can also unsubscribe from our email communications at any time via the unsubscribe link or by reaching out to us.
Changes to This Policy
Changes to This Policy
Changes to This Policy
This policy may be updated from time to time. When significant changes are made, we will update the date at the top of this page and, when appropriate, notify you by email or through the website.
This policy may be updated from time to time. When significant changes are made, we will update the date at the top of this page and, when appropriate, notify you by email or through the website.
This policy may be updated from time to time. When significant changes are made, we will update the date at the top of this page and, when appropriate, notify you by email or through the website.
Contact
Contact
Contact
If you have any questions or concerns about this Privacy Policy, please contact us at: support@clearpath.com
If you have any questions or concerns about this Privacy Policy, please contact us at: support@clearpath.com
If you have any questions or concerns about this Privacy Policy, please contact us at: support@clearpath.com
Your questions.
Answered.
Not sure what to expect? These answers might help you feel more confident as you begin.
Didn’t find your answer? Send us a message at
hello@proton-health.com — we’ll respond with care and clarity.
How is this different to traditional dermatology or telehealth apps?
Most telehealth apps are just video calls with doctors who don't know your history, offering templated advice. Traditional dermatology gives you 7 minutes every few months. Symphony is different — it's an AI that learns your complete skin story and provides personalized guidance 24/7, backed by specialists who review your case. Think of it as a personal trainer for your skin, not just another appointment booking app.
How is this different to traditional dermatology or telehealth apps?
Most telehealth apps are just video calls with doctors who don't know your history, offering templated advice. Traditional dermatology gives you 7 minutes every few months. Symphony is different — it's an AI that learns your complete skin story and provides personalized guidance 24/7, backed by specialists who review your case. Think of it as a personal trainer for your skin, not just another appointment booking app.
Which conditions does Symphony support?
Which conditions does Symphony support?
Symphony is built for chronic skin conditions: acne, eczema, psoriasis, and topical steroid withdrawal (TSW). These are the conditions where understanding your triggers matters most — and where the traditional "here's a cream, see you in 3 months" approach fails hardest. If you're dealing with something else, reach out — we're expanding based on what our members need.
Is my data protected?
Is my data protected?
Your data is encrypted, never sold, and never used for advertising. You can export it. You can delete it anytime. Read our full privacy policy below.
Why not just see a dermatologist more frequently?
Why not just see a dermatologist more frequently?
You could — if you could get an appointment, afford the visit, and somehow give them access to absolutely everything that happened between visits. The reality: your dermatologist sees a snapshot. Symphony sees the full picture — what you ate, how you slept, what products you used, how stressed you were — and connects it to how your skin responded. We're not replacing your dermatologist. We're giving them (and you) context they'd never otherwise have.
How do I know if I'm a good candidate?
How do I know if I'm a good candidate?
If you've been dealing with a chronic skin condition and still don't fully understand why your skin flares — you're a good candidate. Symphony works best for people willing to track consistently (a few minutes a day) and who want to understand their patterns, not just treat symptoms. If you're looking for a quick fix or a magic cream recommendation, we're probably not the right fit.
What if I've tried everything already?
What if I've tried everything already?
Then you're exactly who we built this for. "Tried everything" usually means you've tried a lot of products and treatments — but you've never had the tools to see how your skin actually responds to your life. Symphony doesn't give you more things to try. It helps you understand what's already happening — so the next thing you try is actually informed by your data. It knowing instead of guessing.
Is Symphony a replacement for medical advice?
Is Symphony a replacement for medical advice?
Symphony's AI and tracking tools are not a replacement for medical advice — they help you understand patterns in your own data, but they don't diagnose or prescribe.
That said, we know insights alone aren't always enough. That's why our Premium tier includes referrals to specialist dermatology consultations, gut and skin microbiome testing, and comprehensive lab panels — actual specialists who review your Symphony data.
The app gives you context and understanding. When you need clinical expertise, we connect you with professionals who understand your story.
How is Symphony different from apps that scan your face and sell you products?
How is Symphony different from apps that scan your face and sell you products?
Most "AI skincare" apps take a photo, run it through a basic algorithm, and recommend products they get commission on. They're not trying to help you understand your skin — they're trying to sell you things. Symphony doesn't work that way. We analyze your symptoms, lifestyle, stress, diet, and products over time to find patterns unique to you. We don't sell skincare products directly, and our recommendations are based on your data — not affiliate deals.
When we do recommend products, we're checking thousands of products against YOUR specific sensitivities and triggers. The goal is to stop you wasting money, not to add to the pile of half-used bottles under your sink.
Can I cancel anytime?
Can I cancel anytime?
Yes. No contracts, no cancellation fees. If Symphony isn't working for you, you can cancel in a few clicks. We'd rather earn your trust every month than trap you in one.
Your questions.
Answered.
Not sure what to expect? These answers might help you feel more confident as you begin.
Didn’t find your answer? Send us a message at
hello@proton-health.com — we’ll respond with care and clarity.
How is this different to traditional dermatology or telehealth apps?
Most telehealth apps are just video calls with doctors who don't know your history, offering templated advice. Traditional dermatology gives you 7 minutes every few months. Symphony is different — it's an AI that learns your complete skin story and provides personalized guidance 24/7, backed by specialists who review your case. Think of it as a personal trainer for your skin, not just another appointment booking app.
How is this different to traditional dermatology or telehealth apps?
Most telehealth apps are just video calls with doctors who don't know your history, offering templated advice. Traditional dermatology gives you 7 minutes every few months. Symphony is different — it's an AI that learns your complete skin story and provides personalized guidance 24/7, backed by specialists who review your case. Think of it as a personal trainer for your skin, not just another appointment booking app.
Which conditions does Symphony support?
Which conditions does Symphony support?
Symphony is built for chronic skin conditions: acne, eczema, psoriasis, and topical steroid withdrawal (TSW). These are the conditions where understanding your triggers matters most — and where the traditional "here's a cream, see you in 3 months" approach fails hardest. If you're dealing with something else, reach out — we're expanding based on what our members need.
Is my data protected?
Is my data protected?
Your data is encrypted, never sold, and never used for advertising. You can export it. You can delete it anytime. Read our full privacy policy below.
Why not just see a dermatologist more frequently?
Why not just see a dermatologist more frequently?
You could — if you could get an appointment, afford the visit, and somehow give them access to absolutely everything that happened between visits. The reality: your dermatologist sees a snapshot. Symphony sees the full picture — what you ate, how you slept, what products you used, how stressed you were — and connects it to how your skin responded. We're not replacing your dermatologist. We're giving them (and you) context they'd never otherwise have.
How do I know if I'm a good candidate?
How do I know if I'm a good candidate?
If you've been dealing with a chronic skin condition and still don't fully understand why your skin flares — you're a good candidate. Symphony works best for people willing to track consistently (a few minutes a day) and who want to understand their patterns, not just treat symptoms. If you're looking for a quick fix or a magic cream recommendation, we're probably not the right fit.
What if I've tried everything already?
What if I've tried everything already?
Then you're exactly who we built this for. "Tried everything" usually means you've tried a lot of products and treatments — but you've never had the tools to see how your skin actually responds to your life. Symphony doesn't give you more things to try. It helps you understand what's already happening — so the next thing you try is actually informed by your data. It knowing instead of guessing.
Is Symphony a replacement for medical advice?
Is Symphony a replacement for medical advice?
Symphony's AI and tracking tools are not a replacement for medical advice — they help you understand patterns in your own data, but they don't diagnose or prescribe.
That said, we know insights alone aren't always enough. That's why our Premium tier includes referrals to specialist dermatology consultations, gut and skin microbiome testing, and comprehensive lab panels — actual specialists who review your Symphony data.
The app gives you context and understanding. When you need clinical expertise, we connect you with professionals who understand your story.
How is Symphony different from apps that scan your face and sell you products?
How is Symphony different from apps that scan your face and sell you products?
Most "AI skincare" apps take a photo, run it through a basic algorithm, and recommend products they get commission on. They're not trying to help you understand your skin — they're trying to sell you things. Symphony doesn't work that way. We analyze your symptoms, lifestyle, stress, diet, and products over time to find patterns unique to you. We don't sell skincare products directly, and our recommendations are based on your data — not affiliate deals.
When we do recommend products, we're checking thousands of products against YOUR specific sensitivities and triggers. The goal is to stop you wasting money, not to add to the pile of half-used bottles under your sink.
Can I cancel anytime?
Can I cancel anytime?
Yes. No contracts, no cancellation fees. If Symphony isn't working for you, you can cancel in a few clicks. We'd rather earn your trust every month than trap you in one.
Your questions.
Answered.
Not sure what to expect? These answers might help you feel more confident as you begin.
How is this different to traditional dermatology or telehealth apps?
Most telehealth apps are just video calls with doctors who don't know your history, offering templated advice. Traditional dermatology gives you 7 minutes every few months. Symphony is different — it's an AI that learns your complete skin story and provides personalized guidance 24/7, backed by specialists who review your case. Think of it as a personal trainer for your skin, not just another appointment booking app.
How is this different to traditional dermatology or telehealth apps?
Most telehealth apps are just video calls with doctors who don't know your history, offering templated advice. Traditional dermatology gives you 7 minutes every few months. Symphony is different — it's an AI that learns your complete skin story and provides personalized guidance 24/7, backed by specialists who review your case. Think of it as a personal trainer for your skin, not just another appointment booking app.
Which conditions does Symphony support?
Which conditions does Symphony support?
Symphony is built for chronic skin conditions: acne, eczema, psoriasis, and topical steroid withdrawal (TSW). These are the conditions where understanding your triggers matters most — and where the traditional "here's a cream, see you in 3 months" approach fails hardest. If you're dealing with something else, reach out — we're expanding based on what our members need.
Is my data protected?
Is my data protected?
Your data is encrypted, never sold, and never used for advertising. You can export it. You can delete it anytime. Read our full privacy policy below.
Why not just see a dermatologist more frequently?
Why not just see a dermatologist more frequently?
You could — if you could get an appointment, afford the visit, and somehow give them access to absolutely everything that happened between visits. The reality: your dermatologist sees a snapshot. Symphony sees the full picture — what you ate, how you slept, what products you used, how stressed you were — and connects it to how your skin responded. We're not replacing your dermatologist. We're giving them (and you) context they'd never otherwise have.
How do I know if I'm a good candidate?
How do I know if I'm a good candidate?
If you've been dealing with a chronic skin condition and still don't fully understand why your skin flares — you're a good candidate. Symphony works best for people willing to track consistently (a few minutes a day) and who want to understand their patterns, not just treat symptoms. If you're looking for a quick fix or a magic cream recommendation, we're probably not the right fit.
What if I've tried everything already?
What if I've tried everything already?
Then you're exactly who we built this for. "Tried everything" usually means you've tried a lot of products and treatments — but you've never had the tools to see how your skin actually responds to your life. Symphony doesn't give you more things to try. It helps you understand what's already happening — so the next thing you try is actually informed by your data. It knowing instead of guessing.
Is Symphony a replacement for medical advice?
Is Symphony a replacement for medical advice?
Symphony's AI and tracking tools are not a replacement for medical advice — they help you understand patterns in your own data, but they don't diagnose or prescribe.
That said, we know insights alone aren't always enough. That's why our Premium tier includes referrals to specialist dermatology consultations, gut and skin microbiome testing, and comprehensive lab panels — actual specialists who review your Symphony data.
The app gives you context and understanding. When you need clinical expertise, we connect you with professionals who understand your story.
How is Symphony different from apps that scan your face and sell you products?
How is Symphony different from apps that scan your face and sell you products?
Most "AI skincare" apps take a photo, run it through a basic algorithm, and recommend products they get commission on. They're not trying to help you understand your skin — they're trying to sell you things. Symphony doesn't work that way. We analyze your symptoms, lifestyle, stress, diet, and products over time to find patterns unique to you. We don't sell skincare products directly, and our recommendations are based on your data — not affiliate deals.
When we do recommend products, we're checking thousands of products against YOUR specific sensitivities and triggers. The goal is to stop you wasting money, not to add to the pile of half-used bottles under your sink.
Can I cancel anytime?
Can I cancel anytime?
Yes. No contracts, no cancellation fees. If Symphony isn't working for you, you can cancel in a few clicks. We'd rather earn your trust every month than trap you in one.
Didn’t find your answer? Send us a message at
hello@proton-health.com — we’ll respond with care and clarity.